Our Collection vouchers offer you a wide selection of experiences to choose from for you to enjoy!
Your first voucher will be purely for selecting your experience from within the collection. Simply use your serial number and pin number and visit My Voucher and select "Choose experience".
Then, once you select your experience from within the collection you will just need to provide some details in order to get the new voucher sent to you. We send you out a brand new voucher that is for that specific choice you selected from your collection voucher.
This voucher will hold a new serial number and pin number and a brand new validity period. That is then the voucher you would need to use to actually book your date and time and arrange the booking for your day which you do again via My Voucher.
If you are trying to book using your original voucher details, it wont work!